Shipping and Return Policies

Live Outside of Ontario or Quebec?

We Offer Shipping and Flight Nanny Service to All Provinces in Canada. For a Free Quote on Shipping or Flight Nanny Services Please Call 705 875 5195.

We Can Deliver your Puppy to You.

Live Far from the Ranch but you reside in Ontario or Quebec? For an Additional Fee we can drive your new Best Friend to your door. To get a Free quote on Delivery, Please Call 705 875 5195

Standard Delivery within 2–5 Business Days

We process and ship your Boutique order quickly so you can start enjoying your purchase without delay. Most orders arrive within 2 to 5 business days.

Return Items From the Boutique Only in Original Condition for a Full Refund. No Refunds on Puppies.

To receive a full refund, simply return your boutique item unused and in its original packaging.

Transporting your Puppy in Cargo

 LAKEWOOD RANCH DOODLES EDUCATION SERIES

✈️ PUPPY FLIGHT TRANSPORTATION

Safe, Comfortable & Professional Puppy Transportation Across Canada

At Lakewood Ranch Doodles, the health, safety, and comfort of every puppy are our highest priorities. We understand that welcoming a new puppy into your family is an exciting experience, and we are committed to making the transportation process as safe, smooth, and stress-free as possible.

🐾 SHIPPING AVAILABILITY

We currently offer puppy transportation within Canada only.

Our puppies travel with reputable Canadian airlines, including Air Canada and WestJet. We carefully coordinate travel arrangements to ensure your puppy arrives safely at the airport nearest to your location whenever possible.

Shipping Includes:

✔ Airline airfare for your puppy

✔ Airline-approved travel crate

✔ Transportation to Toronto Pearson International Airport

✔ Flight booking and travel coordination

🩺 PREPARING FOR TRAVEL

Prior to departure, each puppy is carefully prepared for their journey.

Before travel, we ensure:

✔ Your puppy meets airline age requirements

✔ Your puppy is healthy and fit for transportation

✔ All required records and documentation are prepared

✔ Travel arrangements have been confirmed with the receiving family

✔ Weather and travel conditions are suitable for safe transport

We closely monitor airline schedules and weather conditions and reserve the right to delay travel if conditions are not considered safe for the puppy.

✈️ OUR AIRLINE PARTNERS

We proudly work with Air Canada and WestJet to transport puppies throughout Canada.

Both airlines maintain procedures designed to promote the safety and well-being of pets during travel.

For additional information regarding airline pet transportation policies, please visit the airlines’ official websites.

🐶 AIRLINE-APPROVED TRAVEL CRATES

Every puppy travels in a secure airline-approved crate specifically designed for animal transportation.

Each crate provides:

✔ Proper ventilation

✔ Room to stand, turn around, and lie comfortably

✔ Secure construction for safe transport

✔ Absorbent bedding for comfort throughout the journey

Crates are selected according to the puppy’s size to ensure maximum comfort and safety.

☁️ DURING THE FLIGHT

Puppies travel according to airline procedures for live animal transportation.

Whenever possible, we choose the most direct flight route available to reduce travel time and minimize stress.

Most puppies settle quickly and spend much of the flight resting or sleeping.

🌦 WEATHER CONSIDERATIONS

The safety of your puppy always comes first.

Airlines may restrict or reschedule pet transportation during:

• Extreme heat

• Extreme cold

• Severe weather conditions

• Operational disruptions

Should this occur, travel may be postponed until conditions improve.

📋 FLIGHT INFORMATION

Once travel arrangements have been finalized, you will receive:

✔ Flight details

✔ Departure and arrival times

✔ Airport pickup information

✔ Any additional instructions required for pickup

💳 PAYMENT & DEPARTURE CONFIRMATION

Full payment for the puppy and all transportation fees must be received and cleared prior to your puppy’s scheduled departure date.

No puppy will be released for travel until payment has been received in full.

Once your puppy has been checked in for their flight and is safely settled in their airline-approved travel crate, we will provide a photo of your puppy at the airport prior to departure.

🏡 PUPPY PICKUP

Upon arrival, your puppy must be picked up promptly from the designated airline cargo or baggage area as instructed by the airline.

Please bring valid government-issued identification when collecting your puppy.

Once your puppy has been picked up and leaves the airline’s care, responsibility for the puppy transfers to the new owner.

❤️ WHAT TO EXPECT AFTER ARRIVAL

It is completely normal for a puppy to be tired after travel.

Many puppies sleep during their journey and may need a short adjustment period after arriving in their new home.

Most puppies settle in quickly once they receive:

✔ Fresh water

✔ Food

✔ Rest

✔ Time with their new family

Some puppies may appear shy or quiet during the first 24 to 48 hours as they adjust to their new environment. This is a normal part of the transition process, regardless of whether your puppy was picked up from our ranch, delivered to your home by a staff member, or transported by air.

Every puppy is unique and will adjust at their own pace. We encourage families to provide a calm environment, maintain a consistent routine, and allow their puppy time to become comfortable with their new surroundings.

🤝 OUR COMMITMENT

We take great pride in ensuring every puppy receives exceptional care before, during, and after travel.

Our goal is for your puppy to arrive healthy, safe, and ready to begin a lifetime of happiness with their new family.

We remain available to answer questions and provide support throughout the transportation process.

❤️ LAKEWOOD RANCH DOODLES

Partnering With You for Successful Dog Ownership

Premium Holistic Breeders • Suitable for Service & Support

✔ Education Package

✔ Lifetime Support

✔ Health Guarantee

✔ Temperament-Focused Breeding Program

✔ Licensed & Inspected

✔ Tours by Appointment

📍 Lindsay, Ontario, Canada

📞 705 875 5195

🌐 www.LakewoodRanchDoodles.com

We are committed to providing a smooth and hassle-free shopping experience from start to finish. If you have any questions or need assistance, our customer support team is always ready to help.